TERMS & CONDITIONS

Client Contract

Your contract is a contract with Moran’s Specialised Caterers. Moran’s are not responsible for the venue, licensing or legislatorial requirements, health and safety of guests, safe keeping of client valuables, personal belongings and gifts.

Caterers are responsible and will work in compliance with all applicable local health and safety regulations relating to food preparation and food services.

Payment

All clients should understand that upon entering into the Moran’s Caterers contract, we are committing 100% of our time and resources to your selected event date and thus cancellation would result in the loss of income and loss of business opportunities in an amount hard to precisely calculate.  The following limitations will apply;

• If a client requests an event/s which has been placed 361 days or more to when the event is to take place, with a budget over the expected tolerance, a deposit payment of £500 will be required to secure the booking. For events with a budget less than the expected tolerance, a deposit payment of 20% of the outstanding balance agreed by Moran’s Caterers and the client/s will be required to secure the booking. This payment is non-refundable and non-transferable.
• If a client requests an event/s which has been placed 360 - 181 days or more to when the event is to take place, with a budget over the expected tolerance, a deposit payment of £1000 will be required to secure the booking. For events with a budget less than the expected tolerance, a deposit payment of 30% of the outstanding balance agreed by Moran’s Caterers and the client/s will be required to secure the booking. This payment is non-refundable and non-transferable.
• If a client requests an event/s which has been placed 180 - 91 days or more to when the event is to take place, with a budget over the expected tolerance, a deposit payment of £2000 will be required to secure the booking. For events with a budget less than the expected tolerance, a deposit payment of 50% of the outstanding balance agreed by Moran’s Caterers and the client/s will be required to secure the booking. This payment is non-refundable and non-transferable.
• If a client requests an event/s which has been placed 90 - 22 days or more to when the event is to take place, with a budget over the expected tolerance, a deposit payment of £3500 will be required to secure the booking. For events with a budget less than the expected tolerance, a deposit payment of 100% of the outstanding balance agreed by Moran’s Caterers and the client/s will be required to secure the booking. This payment is non-refundable and non-transferable.
• If a client requests an event/s which has been placed 21 - 7 days or more to when the event is to take place, with a budget over the expected tolerance, a deposit payment of £5000 will be required to secure the booking. For events with a budget less than the expected tolerance, a deposit payment of 100% of the outstanding balance agreed by Moran’s Caterers and the client/s will be required to secure the booking. This payment is non-refundable and non-transferable.

The clients deposit will be credited against any outstanding balance found on the client’s payment plan.

All prices are inclusive of VAT unless stated otherwise and are quoted in pound sterling. Prices are subject to fluctuation due to the increase in the supply of food, drink and service costs. 

Moran’s reserves the right to increase the price per person if there is an increase of more than five guests after final numbers have been agreed.

Where children are attending, if over 12 years of age they are payable at the same rate as adults. If the child is under the age of 12 years of age they will be charged at a kid’s rate. All charges will be agreed, once the menus and final costs have been agreed by all parties.

Venues outside a10 mile radius of caterer’s base may incur travel and delivery expenses. Please see Delivery & Collection terms for further information.

Once the clients deposit has been received a final bill will be issued by caterer together with an initial menu, event itinerary and costs based on the number of guests and selections made by the client at this time.

Event itinerary provided by caterer must be adhered to in order to guarantee the highest level of service. Failure to adhere may cause food and service standards to suffer. 

The parties will agree to the menu 90 days prior to the event. Caterer reserves the right to make additional changes to the menu if key ingredients are unable to be sourced due to reasons beyond the control of the parties. Caterer holds the right to surcharge client for event which occur on bank holidays.

Payment methods available include, bank transfer, BACS transfer, payment cards, cheque and cash. Note that international payment transactions will incur a £6.00 fee per transaction. Credit card payments are subject to 2.6% charge and American Express cards are subject to 3% charge. All transaction fees and charges must be absorbed by the client. If fees and charges are not retained, this will be added as an additional cost to the client’s final bill.

Bank Details

Cancellations

Any client that wishes to cancel their event, the party MUST provide a written letter of confirmation to head office, [Moran’s Retail Ltd, 139 Strand Rd, Derry-Londonderry, Northern Ireland, BT48 7PB] which is signed and dated. This will cause the loss of all amounts paid up to the cancelation date. Parties are liable for any outstanding costs and must be paid under the party’s contract.

Outstanding payments will be invoiced to the party and can also be found in the client’s payment plan.

If caterer cannot fulfil its obligations under this contract for reasons outside of its control, caterer may locate and retain a replacement catering company at no additional cost to client, or refund clients money in full. Caterer will not be responsible for any additional damages or compensation under these circumstances.

In the unfortunate event that the client must cancel the booking due to illness or family bereavement please contact Moran’s specialist caterers head office on (028) 71273000.

Limitations

The parties agree to not post any negative information arising out of this contract or event on any online forum, social media platforms or website without providing advance written notice of the intended content thereof, and providing the caterer with an opportunity to resolve any issues between the parties amicably.

Caterer may need to have access to the venue no later than 1-4 days in advance of the start time, and 2 days after the end time of the event. Client will make all necessary arrangements, at client’s expense, to get this access arranged. This is the maximum number of days but may vary depending on the size of the client’s event.

Ownership of rights

All rights, including copyright and other intellectual property right, in and to this website are owned by or licensed to Moran’s Specialised Caterers.

Your interaction with the website and its contents grants no rights to you in relation to our intellectual property rights, or that of third parties, in the website or its content. By submitting information (other than personal data), text, photos, graphics or other content to the website you confirm that you have the right to use the same and grant Moran’s Specialised Caterers a right to use such materials at our own discretion (with or without accreditation) in any media including, without limitation, to edit, copy, reproduce, disclose, post and remove such materials from the website.

You as a user of our website are protected by the data protection act and it is our moral obligation to fairly and lawfully protect your personal information that governs in the UK laws.

Caterer obtains ownership of all photos and videos taken at an event by their internal photographer in agreement with the client. By entering this contract the client gives Moran’s right to use photo and video content in our advertising campaigns, may this be on online (includes social media websites and moranscaterers.com), in-stores, magazines and newspapers.

Rules of Submissions

You must be 18 years of age or older to post a submission.

Submissions must not include;

• profanity, blasphemy, spiteful, racist, sexually explicit, sexually gratuitous or discriminatory comments or content that might be considered to be harassment, abuse or threats against the personal safety or property of others
• comments about other reviewers or bloggers
• remarks that repeat criminal accusations, false, defamatory or misleading statements
• material which impersonates others or personal information about anyone, including yourself, such as phone numbers, postal addresses or credit card numbers
• spam or advertising
• third party brand names or trade marks
• HTML code, computer script or website URLs
• availability, price or alternative ordering or delivery information
• information about Moran’s suppliers or manufacturers

Moran’s, in its absolute discretion, reserves the right to not publish the Submission or remove it, take any appropriate action if deemed necessary or remove reviews which relate to seasonal products which are no longer in season.

Please let us know if you see any Submissions which do not comply with our rules. 

Competitions

1. The promoter is: Moran’s Retail whose registered office is at 139 Strand Road, Derry, Northern Ireland, BT48 7PB.
2. The competition is open to residents of the Derry~Londonderry, Ballykelly, Coleraine & surrounding areas within 20 mile radius. Aged 18 years or over except employees of Moran’s Retail and their close relatives and anyone otherwise connected with the organisation or judging of the competition.
3. There is no entry fee and no purchase necessary to enter this competition.
4. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
5. By entering this competition you consent to Moran’s Retail processing your personal details in accordance with EU GDPR (General Data Protection Regulation) and sharing this data with ‘The Good Luck Fairy (http://www.fanpagekarma.com/facebook-promotion)’ for the purposes of selecting a winner.
6. Route to entry for the competition and details of how to enter are via

a)    https://www.facebook.com/moranssupervaluballykelly/

b)    https://www.facebook.com/moranscentracoleraine/

c)     https://www.facebook.com/moranscentrastrandroad/

d)    https://www.facebook.com/MoransCaterers/

7. Only one entry will be accepted per person. Multiple entries from the same person will be disqualified.

8. Closing date for entry will be on [As stated on competition post]. After this date the no further entries to the competition will be permitted.

9. Winners must collect prize by [As stated on competition post] or another winner will be drew

10. No responsibility can be accepted for entries not received for whatever reason.

11. The rules of the competition and how to enter are as follows: [As stated on competition post]

12.  The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in any event including a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.

13. The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.

14. Although posted on multiple Moran’s Facebook pages, there is only one giveaway throughout the entire Moran’s Group.

15. The prize is as follows only [As stated on competition post]. The prize is as stated and no cash or other alternatives will be offered. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.

16. Winner will be chosen at random using random Like Fairy tool at http://www.fanpagekarma.com/facebook-promotion

17. The winner will be notified by private message and/or post on Facebook and/or using personal contact details provided (telephone number, email, address) within 28 days of the closing date. If the winner cannot be contacted or does not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.

18. The promoter will notify the winner when and where the prize can be collected / is delivered.

19. The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.

20. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.

21. The competition and these terms and conditions will be governed by law and any disputes will be subject to the exclusive jurisdiction of the courts of Northern Ireland.

22. The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.

23. Entry into the competition will be deemed as acceptance of these terms and conditions.

24. This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook or any other Social Network.